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Visitor Restriction Alert: Due to flu and coronavirus, expanded visitor restrictions are now in place. Learn More

Patients & Visitors

Patient Focused Care


St. Luke's Hospital patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, St. Luke's teammates focus on exceptional care, close to home.



Keep up with your personal health information by using My St. Luke's Chart. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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COVID RESTRICTIONS EFFECTIVE IMMEDIATELY


Monday through Friday: 11 am to 1 pm and 4 pm to 6 pm
Saturday and Sunday: 12 Noon to 2 pm and 4 pm to 6 pm

ICU: No visitors
Med Surg: 1 visitor at a time
Ortho: 1 visitor can spend the night

EMERGENCY DEPARTMENT VISITATION

With Covid rates on the rise, visitation in the Emergency Department (ED) is now restricted

• Visitation in the ED is not permitted for patients who present with Covid-like symptoms, or have an existing Covid diagnosis.

• General patient visitation is dependent on ED volumes. Family is encouraged to give registration a cell number and wait in your car. You will be contacted by phone with patient updates.

• Children admitted to the ED are permitted one parent or guardian to be present.

We are following all CDC Coronavirus safety and healthcare protocols and will place updates on our website at StLukesNC.org, Facebook, Twitter and LinkedIn, or you can call St. Luke's Hospital at 828-894-3311 with questions.

Visitor Information

Visiting Guidelines

Visitor Restriction Alert: Due to flu and coronavirus, expanded visitor restrictions are now in place. Learn More

Visitors should plan to stay no more than 20-30 minutes, depending on the patient's condition. We also ask that there be no visitors after 9 p.m. as it is important for patients to rest and sleep to recover and get well.

Visitors should limit themselves to not more than two at a time.

Because patients require various diets, visitors should check with the nurse before bringing in food or beverage items.

In some cases, it may be advisable for a family member to stay around the clock. Please arrange this with the nurse.

It may be important for a family member to be present when the physician makes rounds. Please check with the physician or nurse.

Recliners are available for use by a family member who must stay the night. Please ask a nurse should you need one.

Children under the age of 10 should not visit except in special cases and when arranged with the nurse. Children should not be left unattended at any time.

People with colds, flu or other infections should not visit.

Vending machines are located in the waiting room and in the Registration area.

Family or others waiting for patients who are in surgery should wait in the main waiting room, across from the Nursing Station. Surgeons often visit with the family members after surgery and look for you in the main waiting room, not in the patient's room.

For your health and ours, smoking and tobacco products are not permitted on the St. Luke's Hospital campus.